Uncovering a Hidden Gem in Japan

Uncovering a Hidden Gem in Japan

Making it easier for non-Japanese speakers to discover and visit Nishiawakura, a “hidden” sustainable forest village in Okayama, Japan

Making it easier for non-Japanese speakers to discover and visit Nishiawakura, a “hidden” sustainable forest village in Okayama, Japan

MY ROLE

Research, interviews, wire framing, design, content writing, prototyping, usability testing

TIMELINE

Feb - Mar. 2025

INTRODUCTION

Wait- this type of place exists?!

🧳

Living in Japan, I thought I had seen it all- I couldn’t have been more wrong. Through my husband’s videography work and friends who live in the village of Nishiawakura, I experienced the warmth and energy this tiny sustainable village has to offer. As an avid traveler, I instantly knew that Nishiawakura would be a welcomed spot for travelers who are looking for a deeper, local connection in Japan, away from the overcrowded tourist spots of Tokyo, Osaka, and Kyoto. It’s just that...there was no English information about this village anywhere!

PROBLEM(S)

Why AI images? Where’s the rest of the content? 😔

Because the current Nishiawakura website is in Japanese, non-Japanese speakers have no way of accessing village information. Furthermore, the media content of the site heavily relies on AI imagery and does not showcase the village’s true characteristics nor does it effectively communicate the various activities that can be done.

Because the current Nishiawakura website is in Japanese, non-Japanese speakers have no way of accessing village information. Furthermore, the media content of the site heavily relies on AI imagery and does not showcase the village’s true characteristics nor does it effectively communicate the various activities that can be done.

Visual design of some pages are dated and cramped

Limited and unclear information. What can we actually do here?

Organization and layout of cards is too busy, needs better hierarchy

Unclear English navigation + is the only spot where English is found

AI imagery that doesn’t show the locals nor what the village truly looks like + shows unfriendly/ uninviting faces

KEY USER ISSUES

“I don’t know what I’m looking at...”

I spoke with 5 travel enthusiasts who have already visited Japan. Some of them can read Japanese while others can’t.

Users couldn’t understand that they were looking at a tourism website; some thought it was a tech or fashion related webpage.

Users felt uncomfortable with AI images used to promote a location; they wanted to see real people and real locations.

Users wanted an easy way to access and learn about itineraries, events, all village activities, and how to reach the village from the major tourists cities.

SOLUTIONS

After analyzing 10 tourism websites and 5 interviews, I concluded that...

The website needed a full redesign to effectively share and highlight the various aspects of the village to non-Japanese speaking travelers.

TO ADD & IMPROVE

• Real photos!

• Clearer navigation menu

• Detailed and thoughtful descriptions (copy)

• Updated UI

• Itineraries

• Accommodations

• Clear map and info. for how to reach the village

• List events rather than use a calendar

• Activity recommendations based on themes

TO ADD & IMPROVE

• Real photos!

• Clearer navigation menu

• Detailed and thoughtful descriptions (copy)

• Updated UI

• Itineraries

• Accommodations

• Clear map and info. for how to reach the village

• List events rather than use a calendar

• Activity recommendations based on themes

Redesign Prototype (video)

1

Clear top navigation categories + redesign of the logo to reflect the village + icons that relate to the categories

2

Compelling hero header that conveys the atmosphere of the village + detailed two liner that piques interest

3

Descriptive and bright CTAs

4

Real photos of the village and the people (automatic carousel) effectively communicating the feeling of the village

1

Header and body text that avoids vague wording and focuses on highlighting specific village activities

2

Activity cards with images of real locations and people + activity category label and descriptive title

3

Inviting user to take immediate action

FINAL SCREENS (SOME)

After in-depth research and iterations…🤗

The new design now provides detailed information, eye-catching images, and easy-to-navigate pages, making this hidden gem more accessible to travelers who might not have discovered it otherwise.

  • See & Do

    All see & do

    Events

    Long stays

    Food

    Accommodation

    Itineraries

    Sustainability

    Village efforts

    Climate

    SEE & DO

    Searching for the perfect Japanese countryside activity? Whether you’re looking to take part in workshop and learn a new skill from the pros, escape into nature, relax in tranquility or fill up on history, you’re bound to find a something here in our village to make your experience fulfilling.

    For hands-on creators (10)

    For nature enthusiasts (7)

    Dry your own persimmons, forge with a blacksmith, wear a kimono, and so much more. Our local artisans, cooks, and foresters are excited to share their expertise with you in their workshops.

    Surrounded by an abundance of nature and fresh air, you’ll feel reinvigorated while hiking and camping, all while learning about the importance the ecosystem plays in the village’s survival.

    See all activities

    See all activities

    See all activities

    See all activities

    “I was finally able to camp out and see the stars so clearly. Being from the city, this was such a rare treat for us.”

    - Sachiko Yamasaki

    Looking for relaxation (8)

    History and culture buff (4)

    Ditch the noise from your busy life and soak in natural hot springs, get a massage or melt away your stress in the sauna. Nishiawakura will bring you peace of mind and comfort.

    While the village may be tiny, there’s a bit of history and culture to be found throughout. Gaze upon a sacred 800-year old tree, venture to castle ruins, or explore local temples.

    See all activities

    See all activities

    See all activities

    See all activities

    “These were THE best strawberries we’ve ever had. I wish I could bring them back home on the plane.”

    - David Hung

    What did recent visitors think of Nishiawakura?

    “Our group went on a refreshing hike along the mountain path. We brought along some lunch in our newly acquired Japanese bento boxes. Our guide, Takamoto-san, was so funny and shared so much about the forest and the eco system here. OH we also got to see wild monkeys in the distance!!”

    - Gloria Tacha

    “Since I arrived during rice harvesting seasons, I got to try harvesting rice the traditional way. So happy for such a unique experience! Afterwards, we enjoyed lunch with the farmer’s family. Since I live in Japan, I’m planning on ordering my rice from this farmer. It’s great when you can put a face to the people who are producing the food we eat everyday.”

    - Hiromi Charles

    “I was able to stay at the home of a local potter and learn what it takes to do this job plus create my very own original piece. Thanks so much Sakamoto-san!”

    - Evelyn Smith

    “I went out into the forest and helped chainsaw some trees—how often can you say that?! With guidance from sustainable forestry leaders, we got to try sawing and learn how to assess tree health. For lunch we went to a newly constructed building that was made using the local lumber. I was blown away by the craftsmanship.”

    - Emma Sullivan

    Site Policy

    Cookie Policy

    Privacy Policy

    Copyright ©2025 Nishiawakura Visitor Center

    Contact Us

    See & Do

    Food

    Accommodation

    Itineraries

    Sustainability

    All see & do

    Japanese food

    Aru No Mori

    Hot Springs

    Historical & Culture

    Nature & Hike

    Japanese farmer

    Craftsmanship & Sustainability

    Anzen Daiichi Inn

    Motoyu

    Nokishita Toshokan B&B

    Hotel Shiori

    Village efforts

    Events

    Non-Japanese food

    Climate

    Long Stays

    Sweets

    See & Do

    All see & do

    Events

    Long stays

    Food

    Accommodation

    Itineraries

    Sustainability

    Village efforts

    Climate

    Nishiawakura, discover the power of community and nature

    A sustainable, award-winning atypical village tucked away in the mountains of Okayama Prefecture, rewarding visitors with experiences unlike any other

    See things to do

    See things to do

    See village residencies

    See village residencies

    “The busiest tiny Japanese village”

    Where are we?

    Nishiawakura is located in the north-eastern area of Okayama Prefecture, surrounded by mountains filled with cedar and cypress forests. Visiting us will require a bit more planning, as we aren’t as accessible as mainstream tourists destinations in Japan.

    Okayama Prefecture

    Tottori

    Osaka

    Tokyo

    W

    e

    a

    r

    e

    h

    e

    r

    e

    !

    Plane

    Train

    From Tottori

    1 hr by car

    From Tokyo

    7 hrs by train

    2 hrs by plane and car

    From Osaka

    2 hrs 15 min. by train

    Year-round charm

    Each season brings it’s own flavor to the village, so there’s a little bit of something for everyone. Take a closer look at the weather stats and read our advice on visiting during specific seasons.

    14°C

    November 2nd

    SPRING IN BLOOM

    March - May

    4°C ~ 26°C

    SUMMER FESTIVALS

    June - August

    15°C ~ 31°C

    FALL LEAF PEEPING

    September - November

    3°C ~ 26°C

    WINTER TREKKING

    December - February

    -2°C ~ 8°C

    Read our advice

    Read our advice

    Endless activities in our tiny village

    From naturally dyeing your own clothing and relaxing in natural radium hot springs, to exploring local temples and driving through a stunning mountain pass, you’ll come to learn why the villagers love to call this place home. Depending on the type of traveler you are, you’ll find something just for you. So, what are you waiting for?

    See all activities

    See all activities

    Someya Natural Dyeing

    HANDS-ON EXPERIENCES

    Someya Natural Dyeing

    Awakura Onsen

    RELAXATION

    Someya Natural Dyeing

    Rindō Daruga Mountain Pass

    NATURE

    A village taking on the challenge of reviving its forests

    Our “hidden” forest village is on a path to self-sufficiency, tending to and protecting post-war man-made forests so they reach 100 years of age, while also fostering a welcoming environment for entrepreneurs from across the country

    Read about our efforts

    Read about our efforts

    Nov. 2

    Annual Hike + Lunch and Free Onsen Tickets

    OUTDOOR

    Forest Festival of the Arts Okayama

    Nov. 17 - 23

    EXHIBIT

    Stepping In and Out of Time: Creating Stories Through Everyday Movement

    Mar. 9

    WORKSHOP

    May 5

    The “Hill Climb” Cycling Race

    OUTDOOR

    Nishiawakura Summer Fireworks

    Aug. 14

    FESTIVAL

    Upcoming events

    The village has a handful of events planned for the year from hiking to summer festivals, but sometimes there are workshops and other community activities that pop up within short notice. Make sure to keep an eye on this page!

    Genuine and personal experiences

    Don’t just take our word for it- take a closer look at how recent visitors spent an unforgettable time in our village.

    #nishiawakura #西粟倉

    Had the most amazing time at Aru No Mori!! The family treated me so well and I learned lots of wonderfu...

    Stay in the loop

    Stay in the loop

    Site Policy

    Cookie Policy

    Privacy Policy

    Copyright ©2025 Nishiawakura Visitor Center

    Contact Us

    See & Do

    Food

    Accommodation

    Itineraries

    Sustainability

    All see & do

    Japanese food

    Aru No Mori

    Hot Springs

    Historical & Culture

    Nature & Hike

    Japanese farmer

    Craftsmanship & Sustainability

    Anzen Daiichi Inn

    Motoyu

    Nokishita Toshokan B&B

    Hotel Shiori

    Village efforts

    Events

    Non-Japanese food

    Climate

    Long Stays

    Sweets

    Immersing yourself like a local

    If you’re looking for a more personal visit to Nishiawakura, explore the life changing opportunities through residency programs and homestays. To fully embrace the village life, we recommend longer stays (1 - 3 weeks). We hope to give you more memorable stories, deeper connections with the locals, and a fuller heart to go home with.

    Someya Natural Dyeing

    Homestay Experiences

    Someya Natural Dyeing

    Agricultural Residencies

    Someya Natural Dyeing

    Forestry Research Residencies

    Explore long stays

    Explore long stays

    SEE & DO

    See & Do

    All see & do

    Events

    Long stays

    Food

    Accommodation

    Itineraries

    Sustainability

    Village efforts

    Climate

    If you want to gain a deeper understanding of the village, consider participating in some of the hands-on activities and workshops. You can learn from professional artisans, craftspeople, and cooks! Create some great souvenirs and learn new skills through a variety of these experiences.

    HANDS-ON EXPERIENCES

    Someya Natural Dyeing

    Feuerwork Blacksmith

    Someya Natural Dyeing

    Miso Making

    Someya Natural Dyeing

    Dried Persimmon Making

    Someya Natural Dyeing

    Koto Playing

    Someya Natural Dyeing

    Japanese Irori Dinner

    Someya Natural Dyeing

    Crafting Wooden Instruments

    Someya Natural Dyeing

    Japanese Tea Ceremony

    Parfait Making

    Someya Natural Dyeing

    Kimono Wearing

    Strawberry Picking

    “Foraging in the forest for natural dyes was an unforgettable experience!”

    - Annie Moritz

    SOMEYA NATURAL DYEING

    Rice Planting/Harvesting

    Someya Natural Dyeing

    Discover itineraries

    Someya Natural Dyeing

    Nature & Sustainability Hike

    Someya Natural Dyeing

    Local Craftsmanship

    Someya Natural Dyeing

    Agricultural Exploration

    See all itineraries

    See all itineraries

    Site Policy

    Cookie Policy

    Privacy Policy

    Copyright ©2025 Nishiawakura Visitor Center

    Contact Us

    See & Do

    Food

    Accommodation

    Itineraries

    Sustainability

    All see & do

    Japanese food

    Aru No Mori

    Hot Springs

    Historical & Culture

    Nature & Hike

    Japanese farmer

    Craftsmanship & Sustainability

    Anzen Daiichi Inn

    Motoyu

    Nokishita Toshokan B&B

    Hotel Shiori

    Village efforts

    Events

    Non-Japanese food

    Climate

    Long Stays

    Sweets

    Instagram

    Tel.

    080-0824-5683

    Basic Information

    Book a workshop

    Book a workshop

    Book a workshop

    Book a workshop

    1* Website is in Japanese
    2* Workshops are held irregularly. For details, please check their social media page

    Someya Natural Dyeing with Nanako

    WHAT DO THEY DO?

    At Someya they boil vegetables and create each dye and dyed clothing by hand.

    The plant dyes used have lighter hues than synthetic dyes, and are less stable in terms of discoloration. It is difficult to dye things the same color, and you need to be a bit careful when using them for a long time. It may feel a little odd at first for some people to use fruits, vegetables, and other vegetation, but plant dyeing is magnificent. 


    The concept here is not about choosing colors; it's about creating colors. The colors created by boiling plants are beautiful, and many different colors can be mixed together. The light, the air, the season, the land, the mood of the day, and the person you are at the time all have an impact.

    WORKSHOPS

    Someya holds "Seasonal Plant Dyeing Workshops" irregularly during the warm seasons.

    In the morning, you will take a walk along the riverbank or in the fields to gather plants that can be used as dyes, and then boil them to create the dye solution. After lunch, you will create your own unique patterns using a simple tie-dye technique with marbles and rubber bands.


    Even if you use the same dye, the color will change depending on the mordant, so if you participate as a parent and child, couple, or group of friends, you can enjoy the differences in the finished products. You can choose from items to dye, such as handkerchiefs, Azuma bags, and hand towels.

    Discover more to see & do

    Someya Natural Dyeing

    Parfait Making

    HANDS-ON EXPERIENCES

    Someya Natural Dyeing

    Strawberry Picking

    HANDS-ON EXPERIENCES

    Someya Natural Dyeing

    Stargazing

    NATURE

    See all activities

    See all activities

    See & Do

    All see & do

    Events

    Long stays

    Food

    Accommodation

    Itineraries

    Sustainability

    Village efforts

    Climate

    Site Policy

    Cookie Policy

    Privacy Policy

    Copyright ©2025 Nishiawakura Visitor Center

    Contact Us

    See & Do

    Food

    Accommodation

    Itineraries

    Sustainability

    All see & do

    Japanese food

    Aru No Mori

    Hot Springs

    Historical & Culture

    Nature & Hike

    Japanese farmer

    Craftsmanship & Sustainability

    Anzen Daiichi Inn

    Motoyu

    Nokishita Toshokan B&B

    Hotel Shiori

    Village efforts

    Events

    Non-Japanese food

    Climate

    Long Stays

    Sweets

    Book a guide

    Book a guide

    Nature & Sustainability Hike

    FULL DAY

    9:00 AM

    Quick breakfast at your accommodation of choice

    10:30 AM

    Start at Wakasugi Bridge and follow the marked path

    12:30 PM

    Eat your packed lunch overlooking the viewing point

    13:00 PM

    Continue to the summit

    14:00PM

    Arrive at the summit, relax, then make your way down

    18:30PM

    Dinner near the base at Tokidoki, Log M, or Awakurando

    20:00PM

    End the day with a post dinner sauna at Shinkitsu, or a hot spring dip at Motoyu, or Awakura Onsen

    HIKING SNAPSHOTS (4)

    AVAILABLE GUIDES

    Moé Kishida

    Jimmy

    Discover more to see & do

    Someya Natural Dyeing

    HANDS-ON EXPERIENCE

    Someya Natural Dyeing

    Mori No Oto Workshop

    HANDS-ON EXPERIENCE

    Someya Natural Dyeing

    Koto Playing

    HANDS-ON EXPERIENCES

    See all activities

    See all activities

    See & Do

    All see & do

    Events

    Long stays

    Food

    Accommodation

    Itineraries

    Sustainability

    Village efforts

    Climate

    Site Policy

    Cookie Policy

    Privacy Policy

    Copyright ©2025 Nishiawakura Visitor Center

    Contact Us

    See & Do

    Food

    Accommodation

    Itineraries

    Sustainability

    All see & do

    Japanese food

    Aru No Mori

    Hot Springs

    Historical & Culture

    Nature & Hike

    Japanese farmer

    Craftsmanship & Sustainability

    Anzen Daiichi Inn

    Motoyu

    Nokishita Toshokan B&B

    Hotel Shiori

    Village efforts

    Events

    Non-Japanese food

    Climate

    Long Stays

    Sweets

USABILITY TEST KEY INSIGHTS

"I want to come here next time! These are the type of places I love visiting." - User tester

80% of users want to visit Nishiawakura on their next trip to Japan.

100% of users said the itinerary page helps them better understand what the village has to offer

80% of users found the map extremely helpful and revisited it multiple times throughout the test.

60% of users needed a clearer understanding of what certain CTAs would lead to.

80% of users were concerned about the white text contrast with the hero carousel images.

60% of users got a bit lost in the design and weren't sure what page they were on at certain times.

LEARNINGS

Design is more than just visuals

This project challenged me to readjust the way I think about design. To make an impactful design, it was necessary for me to dive deep into the story of the village and its people.


Furthermore, I learned how AIDA (Attention-Interest-Desire-Action) principles can have a large impact on design. The content on the landing page needed to ignite curiosity and compel visitors to take action.

Next Project:

UNESCO World Heritage App